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Welcome to the Alchemy Support Center

The Alchemy Support Centre is a support portal that allows you to create and track your support incidents using your web browser. Simple to use it provides a powerful and flexible solution for all your support requirements. Moreover, you will find technical papers, downloads for all Alchemy Software milestone releases and more.



Alchemy CATALYST 12.0

Catalyst 12 Latest hotfix build - Full installer (Build 12.3.283)

The full installer can be used to install or upgrade any Catalyst 12 installation. There is no requirement to uninstall and reinstall.
Release notes

 

Catalyst 12.3 SP3 - Full installer (Build 12.3.267)

The full installer can be used to install or upgrade any Catalyst 12 installation. There is no requirement to uninstall and reinstall.
Release notes

 

Catalyst 12.2 SP2 - Full installer (Build 12.2.166)

The full installer can be used to install or upgrade any Catalyst 12 installation. There is no requirement to uninstall and reinstall.
Release notes

 

Catalyst 12.1 SP1 - Full installer (Build 12.1.130)

The full installer can be used to install or upgrade any Catalyst 12 installation. There is no requirement to uninstall and reinstall.
Release notes

 

Catalyst 12.0 - Full installer (Build 12.0.089)

 

 



Alchemy Network License Manager (ANLM)

This installer can update an installation of ANLM 3.1 without needing to uninstall. Not suitable with a 3.0 installation, uninstalling first is needed.

This installer can update an installation of ANLM 3.1 without needing to uninstall. Not suitable with a 3.0 installation, uninstalling first is needed.

This installer can update an installation of ANLM 3.1 without needing to uninstall. Not suitable with a 3.0 installation, uninstalling first is needed.

Follow the Installation Instructions to install on a server and setup ANLM as a service. Please contact the Support Team (support@alchemysoftware.com) if you wish for us to assist with the installation. We will organise a time to install over a web meeting.

Alchemy CATALYST 11.0

Latest Hotfix build - Full installer (Build 11.3.260)

The full installer can be used to upgrade any Catalyst 11 installation. There is no requirement to uninstall and reinstall.
Release notes

 

Catalyst 11.03 SP3 - Full installer (Build 11.3.242)

The full installer can be used to upgrade any Catalyst 11 installation. There is no requirement to uninstall and reinstall.
Release notes

 

Catalyst 11.02 SP2 - Full installer (Build 11.2.197)

The full installer can be used to upgrade any Catalyst 11 installation. There is no requirement to uninstall and reinstall.
Release notes

 

Catalyst 11.0 SP1 (32bit) - Full installer (Build 11.1.132)

The full installer can be used to upgrade any Catalyst 11 installation. There is no requirement to uninstall and reinstall.
Release notes