Issue

Exiting Catalyst just after extracting .Net files causes Catalyst to crash.
 

Reason

The Windows Update KB976576 contained in the .NET framework 2.0 SP2 (KB982524) causes this issue.


The above particular update from Microsoft has proven to interfere with many applications on Windows, including Alchemy Catalyst.
 

Solution

Install Catalyst 8.0 SP2 and Microsoft .NET Framework 4.

If you have installed Microsoft .NET Framework 2.0 Service Pack 2, you will have installed the update labelled KB976576. This update causes Catalyst 8.0 (all versions) to crash if closed after extracting .net files from a ttk. Although this is resolved when installing Microsoft .NET framework 4, you will need to also install Catalyst 8.0 Service Pack 2 to completely resolve the issue.

 

Remove KB976576 windows update (if you are not using Catalyst 8.0 SP2)

Although it is recommended to install SP2 for Catalyst 8, you may wish to continue working on an older build.

In this case, in order to eliminate the crash, the .NET framework update KB976576 needs to be uninstalled.

  1. Navigate to Add/Remove Programs.  Make sure to have the Show Updates box checked at the top of the Add/Remove Programs Window.
  2. Scroll to Microsoft .NET Framework 2.0 Service Pack 2.  
  3. Select KB976576
  4. Click the remove button.

 

Products or Versions Affected

  • Alchemy CATALYST 7.0  and greater