There are also a large number of up-to-date articles on Alchemy products in our Knowledge Well.
Paid Product Support Services
Our clients know that expert support is one of the most critical factors for a successful deployment of localization technology. The Alchemy Support is dedicated to helping you increase productivity and satisfaction and enabling you to maximize the benefits you achieve with Alchemy TM solutions.
Alchemy Support Services offers a comprehensive portfolio of focused services that support your deployment of Alchemy CATALYST within your organization. Powerful and easy to purchase, these services range from subscriptions for software updates to product support that delivers flexible solutions tailored to specific business needs.
Our portfolio of support services includes
- Product Support - An annual subscription service that provides direct access to Alchemy CATALYST experts via the phone and/or email to assist with installing and operating Alchemy CATALYST software, plus access to maintenance releases.
- Updates Subscriptions Service - An annual subscription service that provides direct access to Alchemy CATALYST experts, plus a pro-active delivery service for Alchemy product updates, maintenance releases, and patches.
- Product Support
- Updates Subscription Service
To find out more about Alchemy Support Programmes and have an Alchemy sales representative contact you to discuss your support requirements, please email us at firstname.lastname@example.org.