Use the Deactivate application to move a license permanently from one machine to another. There are two steps to follow to successfully move an active license of Alchemy CATALYST to a new machine.

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Frequently asked questions about Product Installation and Product Activation

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Downloading the Deactivate Application

 

The first step in permanently moving your license is to deactivate your existing license of Alchemy CATALYST.  Use the Deactivate application to do this. Click here to download this application to your desktop.

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Select the license you wish to deactivate

 

Launch the Deactivate Application and when requested, select the relevant license you wish to deactivate on your machine from the list provided on the screen.

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The following deactivation key (89263659652550371861) should be used when requested by our deactivation application.  

Once the deactivation process has been successfully completed, you are now entitled to install a new license of Alchemy CATALYST on any other machine and Activate it in the normal manner by selecting the Activate button from the Expert Toolbar.

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It's important to select the correct license that you wish to de-activate to avoid any potential licensing conflicts when you re-install Alchemy CATALYST on another machine.  

When the de-activation process completes, a text file will be automatically generated and displayed on your screen. Mail the contents of this file to info@AlchemySoftware.ie so that your customer record can be updated to reflect you've de-activated your license. This will then entitle you to install and activate a new license on another machine.